Masterlabs Limited, operating as Elites Funding, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and otherwise process your personal data when you use the elitesfunding.com website, create an account, purchase our services, interact with our support team, or otherwise use our platform.

For the purposes of applicable data protection laws, Masterlabs Limited as Elites Funding is the controller and responsible for your personal data. By using our Site and services, you acknowledge that you have read and understood this Privacy Policy.

We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: first name, last name, username or similar identifier, date of birth, and other identification details provided for verification purposes
• Contact Data: billing address, email address, and telephone numbers
• Financial Data: payment information, wallet information, bank information, and other billing or payout-related details
• Transaction Data: details about purchases, account activity, trading activity, payments made by you or to you, and other services you have used
• Technical Data: internet protocol (IP) address, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform, device fingerprinting data, and other technology on the devices you use to access our Site
• Profile Data: username, password, purchase history, preferences, feedback, support interactions, and survey responses
• Usage Data: information about how you use our website, products, services, and trading platform features
• Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences

We may also collect, use, and share aggregated or anonymized data such as statistical or demographic data for various purposes. Such data does not directly identify you. If aggregated data is combined with your personal data in a way that can identify you, we will treat the combined data as personal data and process it in accordance with this Privacy Policy.

We use different methods to collect data from and about you, including:

Direct interactions: You may give us your Identity, Contact, Financial, and other personal data by filling in forms, creating an account, completing verification, purchasing products or services, contacting support, subscribing to communications, participating in promotions, surveys, or otherwise corresponding with us.

Automated technologies or interactions: As you interact with our Site, we may automatically collect Technical Data and Usage Data through cookies, server logs, scripts, tags, analytics tools, and similar technologies.

Third parties or public sources: We may receive personal data about you from third-party providers such as payment processors, trading platform providers, KYC/AML verification providers, fraud prevention services, analytics providers, advertising networks, business partners, and public databases where legally permitted.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal obligation

We may use your data to:

• Register you as a customer or user
• Process purchases, fees, payouts, and account-related activity
• Provide and manage our services and customer support
• Verify your identity and conduct fraud prevention, security checks, and compliance reviews
• Monitor account usage, trading behavior, and platform interactions
• Improve our Site, services, systems, support, and user experience
• Send service messages, important notices, policy updates, or marketing communications where permitted
• Enforce our Terms, policies, and internal risk controls
• Defend legal claims and comply with legal or regulatory obligations

We may share your personal data where necessary with service providers and third parties who help us operate our business and provide our services. These may include IT and hosting providers, payment processors, KYC/AML verification providers, fraud prevention services, analytics providers, marketing tools, lawyers, accountants, auditors, insurers, regulators, law enforcement authorities, courts, and business partners.

We may also share your data with other proprietary trading firms, compliance providers, or relevant third parties where we consider it necessary for detecting fraud, abuse, rule violations, multi-accounting, deceptive behavior, or other prohibited activity.

In addition, we may share your personal data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Any such third party may continue to use your personal data in a manner consistent with this Privacy Policy.

We have put in place appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized way.

We limit access to your personal data to employees, agents, contractors, and third parties who have a legitimate business need to know. They will only process your personal data on our instructions and are subject to confidentiality obligations.

While we take reasonable steps to secure your personal data, no system, transmission method, or storage method is completely secure, and we cannot guarantee absolute security.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, anti-fraud, dispute resolution, reporting, and operational requirements.

We may retain your personal data for a longer period where necessary in the event of a complaint, dispute, chargeback, legal claim, fraud investigation, or where we reasonably believe there is a prospect of litigation or regulatory review.

Customer records are typically retained for up to six years after the end of the relationship where required for legal, tax, accounting, compliance, or anti-fraud purposes.

In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Under certain circumstances, you have rights under applicable data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent where processing is based on consent

These rights are not absolute and may be limited where legal, regulatory, contractual, security, anti-fraud, or compliance reasons apply.

If you wish to exercise any of these rights, please contact us at [email protected]. We may request specific information to verify your identity before acting on your request.

Our Site uses cookies and similar technologies to distinguish you from other users, improve your browsing experience, remember your preferences, understand how our website is used, and support security and analytics functions.

Cookies may include session cookies, preference cookies, analytics cookies, and security cookies. By continuing to use the Site, you acknowledge that cookies and similar tracking technologies may be used in accordance with this Privacy Policy, subject to any cookie preferences or consent tools made available on the Site.

You can usually configure your browser to refuse some or all cookies, but if you disable cookies, some parts of the Site may not function properly.

We may update this Privacy Policy from time to time. When we do, we may post the revised version on this page, update the effective date, and where appropriate provide notice through email, the Site, or other communication channels.

We recommend that you review this Privacy Policy periodically so that you remain informed about how we process your personal data. Continued use of the Site or services after any update constitutes acknowledgment of the revised Privacy Policy.

If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your legal rights, please contact us at:

• By email: [email protected]

This Privacy Policy is written in the English language. Any translations are provided for convenience only. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.